Processing Time –

The time I need to prepare an order for dispatch varies. For details, see individual items.

Customs and import taxes –

Buyers are responsible for any customs and import taxes that may apply. I’m not responsible for delays due to customs.

Delivery Time Frame –

• For Standard Delivery- DHL e-commerce, 20-25 Working Days

• For Express Delivery- DHL Express, 4-7 Working Days

Tracking –

All the orders shipped, will be 100% trackable.

For tracking id and current status –

Please login into your account: My Account and you shall find the details under the order tab.

RETURNS AND EXCHANGES

• We gladly accept returns and exchanges –

Contact me within: 14 days of delivery

Dispatch items back within: 30 days of delivery

We don’t accept cancellations –

But please contact me if you have any problems with your order.

Personalised or custom orders cannot be returned.

Conditions of return –

Buyers are responsible for return postage costs. If the item is not returned in its original condition, the buyer is responsible for any loss in value.

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