Processing Time –
The time I need to prepare an order for dispatch varies. For details, see individual items.
Customs and import taxes –
Buyers are responsible for any customs and import taxes that may apply. I’m not responsible for delays due to customs.
Delivery Time Frame –
• For Standard Delivery- DHL e-commerce, 20-25 Working Days
• For Express Delivery- DHL Express, 4-7 Working Days
All the orders shipped, will be 100% trackable.
For tracking id and current status –
Please login into your account: My Account and you shall find the details under the order tab.
RETURNS AND EXCHANGES
• We gladly accept returns and exchanges –
Contact me within: 14 days of delivery
Dispatch items back within: 30 days of delivery
• We don’t accept cancellations –
But please contact me if you have any problems with your order.
• Personalised or custom orders cannot be returned.
• Conditions of return –
Buyers are responsible for return postage costs. If the item is not returned in its original condition, the buyer is responsible for any loss in value.